Dikshant Dave

Dikshant Dave

Dikshant Dave is the CEO and Co-founder of Zigment, a conversational revenue orchestration platform built on the Conversation Graph, a data layer that joins customer events with the intent and sentiment inside real conversations. On this blog he reviews the platform and technical articles: agentic AI, conversational AI, product strategy, and the architecture behind customer journey orchestration. Before Zigment he founded and scaled consumer platforms including Small Device, Funstar, CureJoy, and Homebliss, with outcomes that include acquisitions and communities reaching eighteen million followers. He has spent his career taking products from idea to production with distributed teams, and his reviews ask one question of every technical claim: would this hold up in production.

The Silo Problem with "AI for Banking" Deployments

The Silo Problem with "AI for Banking" Deployments

Dikshant Dave•9 min read•
Conversations Your Bank Is Losing: Why AI for Banking Falls Short

Conversations Your Bank Is Losing: Why AI for Banking Falls Short

Dikshant Dave•9 min read•
Agentic AI in D2C Wellness: Transforming Intent into Long-Term Loyalty

Agentic AI in D2C Wellness: Transforming Intent into Long-Term Loyalty

Dikshant Dave•6 min read•
Agentic AI in Gyms and Spa Chains: Fixing Customer Journey Leaks

Agentic AI in Gyms and Spa Chains: Fixing Customer Journey Leaks

Dikshant Dave•8 min read•
The Missing Connective Tissue in Your Marketing Funnel: The Conversation Graph

The Missing Connective Tissue in Your Marketing Funnel: The Conversation Graph

Dikshant Dave•7 min read•
Why Growth Teams Need an AI-Native Customer OS

Why Growth Teams Need an AI-Native Customer OS

Dikshant Dave•7 min read•
One Brand, One Voice: Solving Fragmentation Across Marketing, Sales, and Support

One Brand, One Voice: Solving Fragmentation Across Marketing, Sales, and Support

Dikshant Dave•5 min read•
Why It’s Time to Trade Point Solutions for Horizontally Unified Platforms

Why It’s Time to Trade Point Solutions for Horizontally Unified Platforms

Dikshant Dave•5 min read•
You Don’t Need Another Lead—You Need More Context

You Don’t Need Another Lead—You Need More Context

Dikshant Dave•3 min read•
The 80-Percent Blind Spot: The Unstructured Data That Your Funnel Misses Out

The 80-Percent Blind Spot: The Unstructured Data That Your Funnel Misses Out

Dikshant Dave•4 min read•
Marketing automation isn’t dead. It’s just being replaced by autonomy

Marketing automation isn’t dead. It’s just being replaced by autonomy

Dikshant Dave•5 min read•
How Broken Marketing Funnels and Data Silos Are Costing Indian Healthcare Providers

How Broken Marketing Funnels and Data Silos Are Costing Indian Healthcare Providers

Dikshant Dave•5 min read•
From System of Records to System of Action

From System of Records to System of Action

Dikshant Dave•6 min read•
The Evolution of Customer Journey Technologies Toward the Agentic AI Era

The Evolution of Customer Journey Technologies Toward the Agentic AI Era

Dikshant Dave•4 min read•
Rethinking the System of Record—CRMs in an Agentic AI World

Rethinking the System of Record—CRMs in an Agentic AI World

Dikshant Dave•6 min read•
Agentic AI for Marketing Automation: Redefining Paid Media and Performance Marketing

Agentic AI for Marketing Automation: Redefining Paid Media and Performance Marketing

Dikshant Dave•4 min read•
Agentic AI: An Opportunity for Legacy Businesses to Accelerate Transformation

Agentic AI: An Opportunity for Legacy Businesses to Accelerate Transformation

Dikshant Dave•4 min read•
How AI is Transforming the Real Estate Customer Experience

How AI is Transforming the Real Estate Customer Experience

Dikshant Dave•5 min read•
Transformation in Paid Media Marketing: Welcome to the Agentic AI Era

Transformation in Paid Media Marketing: Welcome to the Agentic AI Era

Dikshant Dave•4 min read•
The AI opportunity:10x your business in five years

The AI opportunity:10x your business in five years

Dikshant Dave•9 min read•
The Golden Moment: How to Unlock Business Success Through Timely & Meaningful Interaction

The Golden Moment: How to Unlock Business Success Through Timely & Meaningful Interaction

Dikshant Dave•5 min read•
AI Agents and Workflows of the Future

AI Agents and Workflows of the Future

Dikshant Dave•18 min read•