From System of Records to System of Action
Over the past two decades, modern business has been built on structured data. Rows and columns in spreadsheets. IDs and timestamps in CRMs. Event logs..
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The Evolution of Customer Journey Technologies Toward the Agentic AI Era
Marketing Automation
Dikshant Dave · May 16, 2025 · 5 min read
Agentic AI vs. Conversational AI: Choosing the Best Solution for Your Business
Comparison
Albin Reji · May 8, 2025 · 7 min read
Agentic AI Use Cases: 8 Real‑World Examples Driving Business Success
Albin Reji · Apr 28, 2025 · 4 min read
Agentic AI vs. Human Marketers: Staying Relevant in an Agentic AI World
Albin Reji · Apr 24, 2025 · 5 min read
Agentic AI vs. Generative AI: Understanding the Fundamental Difference
Albin Reji · Apr 24, 2025 · 4 min read
ReAct vs. Agentic Planning: Understanding AI Decision-Making Approaches
Albin Reji · Apr 10, 2025 · 4 min read
Rethinking the System of Record—CRMs in an Agentic AI World
Dikshant Dave · Apr 9, 2025 · 7 min read
Agentic AI for Customer Experience: Humanizing Digital Conversations
Albin Reji · Mar 31, 2025 · 4 min read
Agentic AI in Marketing Automation: Real-World Applications Driving Results
Albin Reji · Mar 31, 2025 · 5 min read
