# Quality Assurance Engineer

### Why Zigment.ai

In today’s fast-paced digital landscape, engaging and converting leads is crucial for every business. Zigment.ai provides next-generation AI conversational solutions to help businesses grow their revenue, acquire more customers, and build a stronger brand with ease.

We see a massive opportunity ahead and are committed to building a significant, lasting business. We're assembling a diverse team of curious, creative individuals who find purpose in their work and support one another. If this resonates with you, we'd love to hear from you.

👉🏻 Read more on [https://www.zigment.ai](https://www.zigment.ai)

**About the Role:**
We are looking for a dedicated Quality Assurance Engineer who is eager to learn and grow within our engineering support team at Zigment.ai. This is an exciting opportunity for a motivated individual to make an impact in a fast-growing organization. You will learn a lot and take on multiple responsibilities, with scope for growth as the organization scales. You'll have the opportunity to build your skills from the ground up.

***This is a WFO Role in Bengaluru, KA.***

**What You'll Need:**

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Basic understanding of software testing principles and methodologies.
- Familiarity with any programming or scripting languages (e.g., Python, JavaScript) is a plus.
- General knowledge about AI, chatbots, NLP, and generative AI.
- Strong analytical and problem-solving skills with keen attention to detail.
- Good written and verbal communication skills.
- Ability to work collaboratively in a team environment and manage multiple tasks and deadlines effectively.

**Preferred Qualifications:**

- Familiarity with testing methodologies.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.

**What You'll Do:**

- Assist in performing manual testing of Zigment.ai’s platform, ensuring the software meets business and user requirements.
- Help design, write, and maintain detailed test cases based on product requirements and user stories.
- Identify, document, and report bugs and defects using our bug tracking system, and collaborate with the development team to ensure timely resolution.
- Participate in regression testing to ensure that new code changes do not adversely affect the existing functionality.
- Assist in testing AI-driven features, including chatbots and NLP functionalities, ensuring they meet quality standards and user expectations.
- Stay updated with the latest digital trends, AI advancements, and best practices in software testing to continuously improve our QA processes.

**Critical Soft Skills:**

- Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
- Excellent communication skills, both written and verbal.
- Patience, empathy, and genuine desire to help people.
- Desire and ability to rapidly learn a wide variety of new technical skills.
- Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
- Precise technical writing skills is a bonus.

If you don't think you meet all the criteria above but are still interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us and create impactful work!

### Ready to Apply?

Zigment.ai has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

***Please apply through the Google Form attached below:***.
[https://forms.gle/ghhrN1EbMut16ntM7](https://forms.gle/ghhrN1EbMut16ntM7)

Join our team as a Quality Assurance Engineer at Zigment.ai.

QA Engineer

# Integration Engineer

### Why Zigment.ai

In today's fast-paced digital landscape, engaging and converting leads is crucial for every business. Zigment.ai provides next-generation AI conversational solutions to help businesses grow their revenue, acquire more customers, and build a stronger brand with ease.

We see a massive opportunity ahead and are committed to building a significant, lasting business. We're assembling a diverse team of curious, creative individuals who find purpose in their work and support one another. If this resonates with you, we'd love to hear from you.

👉🏻 Read more on [https://www.zigment.ai](https://www.zigment.ai)

**About the Role:**
We are seeking an enthusiastic Integration Engineer to join our team at Zigment.ai. This role bridges the gap between our innovative AI solutions and our clients' needs. You'll be responsible for deploying and customizing our AI agents and systems for businesses, using our internal no-code tools and script-writing platforms. This is an excellent opportunity for someone with strong problem-solving skills and a knack for technology to make a significant impact in a growing field.

***This is a WFO Role in Bengaluru, KA.***

**What You'll Need:**

- Bachelor's degree in a relevant field or equivalent practical experience.
- Strong problem-solving and logical thinking skills.
- Excellent communication skills, both written and verbal.
- Basic understanding of AI, chatbots, and NLP concepts.
- Familiarity with no-code platforms or visual programming tools.
- Customer-facing experience or aptitude for client interactions.
- Ability to understand and translate business requirements into technical solutions.
- Strong attention to detail and ability to follow complex procedures.

**Preferred Qualifications:**

- Experience with CRM systems or customer support tools.
- Basic knowledge of programming concepts (any language).
- Familiarity with cloud platforms (AWS, GCP, or Azure).
- Understanding of APIs and how different systems integrate.
- Experience in a customer success or sales engineering role.

**What You'll Do:**

- Deploy and customize AI agents and system workflows for clients using our internal no-code/script-writing tools.
- Work closely with clients to understand their needs and configure our AI solutions accordingly.
- Troubleshoot and resolve integration issues, ensuring smooth operation of deployed AI systems.
- Collaborate with the product and engineering teams to provide feedback on tool improvements and feature requests.
- Create and maintain documentation for deployment processes and client-specific configurations.
- Provide training and support to clients on how to use and maintain their AI solutions.
- Stay updated on our product offerings and AI industry trends to better serve clients.
- Participate in client meetings to discuss technical aspects of our solutions and assist in pre-sales activities when needed.

**Critical Soft Skills:**

- Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
- Patience, empathy, and genuine desire to help people.
- Adaptability and willingness to learn new tools and technologies quickly.
- Strong organizational skills and ability to manage multiple client projects simultaneously.
- Collaboration: ability to work effectively with both internal teams and clients.

If you don't think you meet all the criteria above but are still interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us and create impactful work!

### Ready to Apply?

Zigment.ai has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

***Please apply through the Google Form attached below:***
[https://forms.gle/vcy5u8KbYG9YvEGr8](https://forms.gle/vcy5u8KbYG9YvEGr8)

Join our team as an Integration Engineer at Zigment.ai.

Integration Engineer

# Business Development Manager

### About Zigment

Zigment is an AI-driven sales engagement platform designed to help businesses automate and accelerate their entire sales journey through personalized, one-on-one customer interactions. Our cutting-edge technology empowers sales teams to connect with customers on a deeper level, ensuring every interaction is meaningful and effective.

**Position Overview:**
We are seeking a dynamic and results-driven Business Development Manager (BDM) to join our team. The ideal candidate will play a crucial role in driving growth by identifying market opportunities, generating leads, and fostering relationships with potential clients. You will be responsible for conducting market research, identifying gaps in the market that Zigment's products and services can address, and developing strategic outreach initiatives.

***This is a WFO Role in HSR, Bangalore.***

**Key Responsibilities:**

* **Market Research & Analysis:**
   * Conduct thorough market research to identify emerging trends, customer needs, and competitive landscapes.
   * Analyze market gaps and align Zigment's offerings to address these opportunities.
   * Develop strategies to position Zigment as a leader in AI-driven sales engagement.

* **Lead Generation & Database Management:**
   * Build and maintain a comprehensive lead database, ensuring data is accurate, up-to-date, and segmented for targeted outreach.
   * Design and implement automated lead generation processes, including email campaigns, LinkedIn outreach, and other digital marketing strategies.
   * Collaborate with the marketing team to optimize lead nurturing and conversion strategies.

* **Prospect Engagement:**
   * Engage with potential prospects through various channels (email, LinkedIn, etc.) to initiate conversations and build relationships.
   * Conduct product demos and sales calls to demonstrate the value of Zigment's platform.
   * Qualify leads and move them through the sales pipeline, ensuring a seamless transition to the sales team.

* **Strategic Outreach & Partnerships:**
   * Develop and execute outreach strategies to connect with key decision-makers and influencers in target industries.
   * Identify and pursue strategic partnerships that can enhance Zigment's market presence and drive growth.

* **Reporting & Metrics:**
   * Track and report on key performance metrics, including lead generation, conversion rates, and sales pipeline progress.
   * Provide regular updates to the management team on market trends, lead generation activities, and business development initiatives.

**Qualifications:**

* Bachelor's or Masters degree in Business, Marketing, or a related field.
* 3-5 years of experience in business development, sales, or a related role within the SaaS or tech industry.
* Proven track record of success in lead generation, prospecting, and closing deals.
* Strong understanding of sales engagement tools, automation platforms, and CRM systems.
* Excellent communication, negotiation, and presentation skills. Strong command over written English is a must.
* Familiarity with AI-driven technologies is a plus.

**What We Offer:**

* Competitive salary and performance-based bonuses.
* Opportunity to work with a cutting-edge AI-driven platform in a fast-growing company.
* Collaborative and innovative work environment.
* Professional development opportunities.

### Ready to Apply?

If you're excited about driving growth for an innovative AI company and have a passion for business development, we'd love to hear from you. Join us in revolutionizing the sales engagement landscape with AI-driven solutions.

***Please apply through the Google Form attached below:***
[https://forms.gle/vcy5u8KbYG9YvEGr8](https://forms.gle/vcy5u8KbYG9YvEGr8)

Join Zigment as a Business Development Manager to drive growth for our AI-driven sales engagement platform.

Business Development Manager

# Customer Success Manager / Account Manager

### About Zigment

Zigment is an AI-driven sales engagement platform designed to help businesses automate and accelerate their entire sales journey through personalized, one-on-one customer interactions. Our cutting-edge technology empowers sales teams to connect with customers on a deeper level, ensuring every interaction is meaningful and effective.

**Position Overview:**
The Customer Success Manager will play a crucial role in bridging the gap between our customers and our development team. This individual will be responsible for managing the end-to-end delivery of AI solutions, ensuring customer satisfaction, exploring newer sales and upsell opportunities and facilitating effective communication between customers and our internal development teams.

***This is a WFO Role in HSR, Bangalore.***

**Key Responsibilities:**

* **Customer Liaison:**
   * Serve as the primary point of contact for customers, building and maintaining strong relationships.
   * Understand customer needs, objectives, and challenges to tailor AI solutions that align with their business goals.
   * Onboard new customers and provide technical and operational guidance.
   * Be the voice of the customer within our team, advocating for their needs.

* **Project Management & Customer Success:**
   * Oversee the entire project lifecycle, from initiation to deployment.
   * Develop and maintain project plans, documentation, timelines, and milestones.
   * Ensure delivered AI solutions meet or exceed customer expectations and quality standards.
   * Conduct regular reviews and assessments for improvement and optimization.

* **New Business Opportunities:**
   * Work closely with the sales team to spot opportunities for renewals and upselling.
   * Find ways to engage and pitch to other teams and units within the Client's organization.

**Additional Responsibilities:**
* Facilitate robust training programs for new customers.
* Keep the rhythm of client engagement upbeat and proactive.
* Channel client feedback into actionable insights for product improvement.

**Requirements:**
* 2-4 years experience as customer success manager or account manager for enterprise/business in a software or IT environment.
* Excellent verbal and written communication skills, with experience in client-facing roles and C-level executive interactions.
* Ability to learn and technically equip yourself with AI and company's solutions.
* Strong analytical and problem-solving skills, high level of professionalism, and ability to multi-task.
* Knowledge & prior experience in Marketing, Sales is an added advantage.

**What We Offer:**
* Competitive salary and performance-based bonuses.
* Opportunity to work with a cutting-edge AI-driven platform in a fast-growing company.
* Collaborative and innovative work environment.
* Professional development opportunities.


***Please apply through the Google Form attached below:***
[https://forms.gle/aB2dwi6ybAdrNkFQ7](https://forms.gle/aB2dwi6ybAdrNkFQ7)

Join Zigment as a Customer Success Manager to drive customer satisfaction and growth for our AI-driven sales engagement platform.

Customer Success Manager / Account Manager

# Delivery Manager

### About Zigment

Zigment is an AI-driven sales engagement platform that helps businesses automate and personalize their sales journey through advanced, 1:1 customer interactions. Our platform is tailored to each client's unique software environment, ensuring seamless integration with existing systems and driving measurable outcomes.

**Position Overview:**
We are seeking an organized and proactive Delivery Manager to oversee the successful delivery and deployment of Zigment's AI platform for our clients. In this role, you will be responsible for ensuring that customer projects are executed on time, within scope, and with the highest quality.

**Key Responsibilities:**

* **Project Management:**
   * Collaborate with clients to gather detailed project requirements, ensuring a comprehensive understanding of their software environment and specific needs.
   * Translate customer requirements into actionable tasks for the development and integrations teams.
   * Oversee the end-to-end delivery of customer projects, from requirements gathering to final deployment.
   * Ensure each project meets agreed-upon timelines, milestones, and quality standards.
   * Create and maintain detailed project schedules, setting internal milestones and deadlines.
   * Monitor progress against project plans, proactively addressing potential delays or issues.
   * Ensure that quality checks are incorporated at key stages of the project to meet both internal and client expectations.
   * Liaise with internal teams (development, integrations, and QA) to ensure Zigment's platform is customized to fit each client's software environment, including necessary integrations with their existing systems.

* **Client & Stakeholder Communication:**
   * Act as the key owner of the projects and the conduit between various teams.
   * Serve as the primary point of contact for clients throughout the project lifecycle.
   * Facilitate regular check-ins and project reviews with clients and internal teams to ensure all stakeholders are aligned.
   * Address any client concerns promptly and maintain strong relationships through the delivery process.

**Qualifications:**
* Bachelor's degree in Project Management, Information Technology, Business, or related field.
* 4+ years of experience in project or delivery management, ideally within a SaaS or technology-driven environment.
* Strong understanding of project management methodologies and tools (e.g., Agile, Scrum, JIRA).
* Excellent organizational skills and the ability to manage multiple projects simultaneously.
* Outstanding communication and interpersonal skills, with a client-centric approach.
* Experience in AI, sales automation, or related technologies is a plus.

**What We Offer:**
A fast growing startup working on the most cutting edge technologies and the new AI paradigm. As an early team member you will have an opportunity to be a key contributor in not only this role but various other areas, as the company grows. Be a part of the company which is redefining the category and soon becoming a rocket ship..


***Please apply through the Google Form attached below:***
[https://forms.gle/KvtSk2wpZRWkyuzH7](https://forms.gle/KvtSk2wpZRWkyuzH7)

Join Zigment as a Delivery Manager to oversee the successful delivery and deployment of our AI-driven sales engagement platform for clients.

Join the AI revolution!

QA Engineer

Integration Engineer

Business Development Manager

Customer Success Manager / Account Manager

Delivery Manager