Quality Assurance Engineer

Why Zigment.ai

In today’s fast-paced digital landscape, engaging and converting leads is crucial for every business. Zigment.ai provides next-generation AI conversational solutions to help businesses grow their revenue, acquire more customers, and build a stronger brand with ease.

We see a massive opportunity ahead and are committed to building a significant, lasting business. We're assembling a diverse team of curious, creative individuals who find purpose in their work and support one another. If this resonates with you, we'd love to hear from you.

👉🏻 Read more on https://www.zigment.ai

About the Role: We are looking for a dedicated Quality Assurance Engineer who is eager to learn and grow within our engineering support team at Zigment.ai. This is an exciting opportunity for a motivated individual to make an impact in a fast-growing organization. You will learn a lot and take on multiple responsibilities, with scope for growth as the organization scales. You'll have the opportunity to build your skills from the ground up.

This is a WFO Role in Bengaluru, KA.

What You'll Need:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Basic understanding of software testing principles and methodologies.
• Familiarity with any programming or scripting languages (e.g., Python, JavaScript) is a plus.
• General knowledge about AI, chatbots, NLP, and generative AI.
• Strong analytical and problem-solving skills with keen attention to detail.
• Good written and verbal communication skills.
• Ability to work collaboratively in a team environment and manage multiple tasks and deadlines effectively.

Preferred Qualifications:

• Familiarity with testing methodologies.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.

What You'll Do:

• Assist in performing manual testing of Zigment.ai’s platform, ensuring the software meets business and user requirements.
• Help design, write, and maintain detailed test cases based on product requirements and user stories.
• Identify, document, and report bugs and defects using our bug tracking system, and collaborate with the development team to ensure timely resolution.
• Participate in regression testing to ensure that new code changes do not adversely affect the existing functionality.
• Assist in testing AI-driven features, including chatbots and NLP functionalities, ensuring they meet quality standards and user expectations.
• Stay updated with the latest digital trends, AI advancements, and best practices in software testing to continuously improve our QA processes.

Critical Soft Skills:

• Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
• Excellent communication skills, both written and verbal.
• Patience, empathy, and genuine desire to help people.
• Desire and ability to rapidly learn a wide variety of new technical skills.
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
• Precise technical writing skills is a bonus.

If you don't think you meet all the criteria above but are still interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us and create impactful work!

Ready to Apply?

Zigment.ai has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Please apply through the Google Form attached below:. https://forms.gle/ghhrN1EbMut16ntM7