Engage Every Customer, Everywhere, Seamlessly

Agentic AI for Omnichannel EngagementAgentic AI for Omnichannel Engagement

Zigment’s agentic AI drives goals through contextual, cross-channel engagement across every touchpoint and user journey. Zigment’s agentic AI drives goals through contextual, cross-channel engagement across every touchpoint and user journey.

Discover How

Connect any channel

With AI that understands each channel's unique context and conversation patterns.

Cross-platform context

To orchestrate personalized conversations across every touchpoints.

Unified insights

A single conversation graph streams live signals and recommends the next best step.

Zigment, trusted by some of the best companies

The Omnichannel Promise vs. Reality

Limited integrations miss key channels; flat chat experiences destroy customer engagement.

Shallow Ecosystem

Limited integrations leave major channels unmonitored, while monotone chat experiences kill engagement.

Vanished Context

Every channel switch erases history, forcing customers to repeat themselves while agents scramble for background.

No Prioritization & Insights

Without a single view of all interactions, you can't spot urgent leads or pinpoint where users get stuck.

True Omni-Channel Approach with Agentic AI

Zigment engages 24/7, reads intent live, unifies channels, and drives next-best actions to your goals.

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Effortless Channel Integration

Integrate any messaging app, social network, CRM, or custom widget in minutes.

Humane Conversations

Deliver authentic, empathetic conversations at scale using intent, mood, and goal-based scoring.

Unified Conversation Hub

Merge every channel’s history into one thread to deliver fluid, uninterrupted conversations.

Autonomous Actions

Let AI recommend or execute follow-ups, escalations, and targeted offers with minimal to no intervention.

Tailored solutions that speak your brand's language.

Zigment is custom-built around your audience and their preferences, delivering consistent, on-brand experiences every time.

Multilingual by Default

We cover Indian languages with english or native script

Consistent Context

Every message remembers past chats and brand voice.

No Broken Flows

Seamless conversations across all channels. Nothing gets dropped

Journey Orchestration

Flows adjust live to buyer actions and intent

Fast, Simple Deployment

Go live in days instead of months. we usually deploy in 3-5 days

One Inbox, All Signals

View every message, emotion, and channel in one place.

All Signals, Consistent Customer Journey

Turn scattered touchpoints into a unified, intelligent system that responds to every signal.

Detect signals across all channels

Capture rich conversations to uncover intent, mood, lead status, and behavior across the journey.

Adapt and segment

Automatically categorize and rank signals according to your specific business criteria and customer value tiers.

Orchestrate actions

Trigger the right response, whether escalating to sales, booking meetings, or creating targeted segments.

The Platform

Drag-and-drop journeys that react to any CRM update, ad click, outbound list or even sentiment—no code.

Real-time status for every lead

Watch each lead pass though your sales funnel and progress in real time.

Build workflows with a prompt

Ask questions to your funnel

Cover All Channels, Capture All Results

Connect across web, WhatsApp, Instagram, and Email—turning fragmented clicks into continuous, context-rich journeys that drive real growth.

30%

Higher lifetime ROI with omnichannel engagement

50%

Avg CAC reduction across industries

9%

Average sales revenue boost with omnichannel customer engagement

5X

Higher order rate by expanding to three or more channels

Integrate all Channels

Connect with all your existing tools and platforms seamlessly. Zigment integrates with the tools you already use.

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Enterprise-Ready AI

Secure, Compliant, Transparent

Built for enterprise with the highest standards of security, compliance, and transparency.

Secure

Ensuring that your proprietary data isn’t shared on public domains. And only the permitted data is shared with the users and nothing more.

Secure

Ensuring that your proprietary data isn’t shared on public domains. And only the permitted data is shared with the users and nothing more.

Compliant

External guardrails to ensure that the AI output is free of hallucinations and also compliant with your enterprise policies and benchmarks.

Transparent

Gain visibility into the underlying costs and ensure service reliability with a full traceability of data flowing within the system in real-time.

The Agentic Era is Here.

Agent is the workflow. Conversation is the data.